NOTICE: NEW ONLINE CUSTOMER PORTAL AND PAYMENT SYSTEM INFORMATION

To our valued customers:

Kingston Water Department is excited to announce that it will be implementing a new customer portal. This customer portal allows customers to easily manage their utility accounts, monitor usage, payments, and enroll in Autopay or Text to Pay.

Effective June 1, 2023, customers will no longer have access to the current payment portal as all customer accounts and payment information will be deleted.

Customers wishing to have the convenience of paying and viewing billing information online will need to create a new account on the new online portal by following the link: 

NEW ONLINE PORTAL LINK

Kingston Water Department customers can continue to pay their bills by phone by calling:
888-535-9409

PLEASE TAKE NOTE: The current Autopay and Text to Pay features will not be transferred to the new online portal. Customers currently signed up for Autopay or Text to Pay will need to re-enroll with their payment information once their new account has been registered to continue Autopay or Text to Pay.

The Kingston Water Department is always improving and exploring new ways to give our customers the most reliable and affordable water service possible. We apologize for any inconvenience this new upgrade causes to our customers and we appreciate your cooperation and patience during this transition period.

Please do not hesitate to contact us with any questions or concerns.

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Kingston Water Online Link

PAY WATER BILL

 

ONLINE PAY FOR KINGSTON PARKS & RECREATION PROGRAMS/EVENTS

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